With the end of lockdown in sight, it is now time to ensure you have adequate security measures in place, such as a door supervisor, for your upcoming events or re-opening of your business or hospitality venues.
Having adequate door supervision in place is an essential part of your internal and external security measures. The door supervisor ideally should understand your business and the industry you are in.
All of our door supervisors are SIA licensed, demonstrating they are all highly trained to work in door supervision duties. Knowledge of the primary industries is essential, such as the commercial sector, hospitality and the gaming industry. Capricorn Security have an inhouse training program, covering topics such as conflict management and first aid training.
As door supervisors are often the first point of contact for visitors to an establishment, it is absolutely essential they have a professional manner. They will need to understand the role they play in the security solution and know their boundaries. This will entail having the appropriate dress code and correct equipment to perform the role.
In addition, your door supervisor will need to be approachable, being a source of security related knowledge, and a general source of information regarding the establishment areas and protocols. During their activities they will have to be vigilant for conflict escalation points, being observant to resolve or diffuse an escalating situation. It is always best to reduce the risk of violence in order to keep staff and guests safe.
A good door supervisor will know the fine line between being assertive or coming across too aggressive. They must be an authoritative figure to confidently act in a situation to resolve conflict.
For more information on how our door supervisors can work with your business or venue, please contact us for a no obligation discussion on your security requirements.
Benefits of working with Capricorn Security:
- Over 25 years’ experience in the Security sector
- All staff are qualified to SIA standards
- Dependable and reliable service for your peace of mind
- Working together in partnership with you
- Flexible services to meet your needs
- Trusted by a host of leading companies